Tayb — Terms of Service

1.1 What these terms cover

These Terms and Conditions ("Terms") apply to your use of the Tayb app and associated services ("the Service"). By creating an account or using the Service, you agree to these Terms. Please note: Consent for the processing of your health and religious data is requested separately and does not form part of these Terms. See our Privacy Policy for more information.

1.2 Who we are

Tayb is offered by: Name: Drink 18 VOF Legal form: General partnership (vennootschap onder firma) Address: Drink 18, 2140 Antwerpen, Belgium Company number: 0760.812.768 VAT number: BE0760812768 Register of legal entities: RPR Antwerpen, afdeling Antwerpen Email: [email protected] Phone: +32 494 54 54 68 Country: Belgium

Drink 18 VOF is your contracting party for these Terms and for your subscription. Tayb is the name of the platform.

1.3 Other documents

In addition to these Terms, our Privacy Policy also applies, which describes how we handle your personal data. You can find it in the app under Profile → About Tayb → Privacy policy.

1.4 Changes to these terms

We may change these Terms, for example following a change in the law or in case law, a new or changed feature or service, for reasons of security or abuse prevention, or a change at our payment or hosting partners. We will tell you about a material change, meaning a change that limits your rights, increases your obligations or affects a price, at least 30 days before it takes effect, by email and in the app, including what changes and why. If you do not agree, you can cancel before that date, free of charge and without any compensation; you keep access until the end of the period you have already paid for. A change that is solely to your benefit, clarifies the text without changing anything, or is required by law with a shorter deadline may take effect sooner; we will also announce it in the app. Changes to features and prices are covered in section 10. Each version has a version number and a date; we keep a record of which version you accepted.

---

2.1 Age

You must be at least 18 years old to use the Service.

This age requirement is a product and risk decision by Tayb given the nature of the Service, the processing of sensitive health and lifestyle data and the fact that the Service includes paid subscriptions and personalised planning. The 18+ requirement is therefore a company policy and not a statement that the GDPR itself imposes a minimum age of 18.

Upon registration we may carry out reasonable checks to enforce this age requirement.

2.2 Accurate information

You are responsible for providing accurate and up-to-date information, particularly regarding:

• Your date of birth
• Allergies and dietary restrictions (for your own food safety)
• Medical circumstances that affect nutrition (pregnancy, breastfeeding, etc.)

Inaccurate information may lead to unsuitable nutrition plans, which may pose risks to your health.

2.3 One account per person

You may only create one account. Creating multiple accounts (e.g. for repeated use of the trial period) is not permitted and may lead to blocking.

---

3.1 Account creation

To use the Service you create an account with your email address and a password; once available, also via Apple Sign-In or Google Sign-In.

3.2 Password and security

• You choose a strong password that meets the requirements in the app.
• You are responsible for keeping your login credentials confidential.
• We recommend enabling two-factor authentication (2FA) via Profile → Security.
• Report unauthorised use of your account to us immediately.

3.3 Sessions

You can view which devices you are logged in on and revoke individual sessions in Profile → Security.

---

4.1 What the Service is intended for

Tayb is intended as a tool for:

• Discovering recipes and ingredients with nutritional information
• Generating personalised weekly meal plans
• Managing shopping lists
• Supporting fasting periods (Islamic and intermittent)
• Tracking body measurements and water intake
• Discovering exercises and workout routines

4.2 What the Service is NOT intended for

Tayb is not a medical device and is not intended for:

• Diagnosing, preventing, monitoring, predicting, treating or curing diseases or medical conditions
• Making medical decisions on your behalf or on behalf of your healthcare provider
• Replacing advice from a doctor, dietitian, psychologist or other healthcare provider
• Treating eating disorders or other medical or psychological conditions
• Use as the sole source of nutritional or exercise information in serious or complex medical situations

4.3 A household and the family plan

In a household, every member has their own account and is responsible for the data they enter. A family plan only takes into account the preferences and allergies that members have shared in the app. If you cook for someone whose allergies the plan does not know, such as a child, a guest or a member who did not share them, you check yourself whether the dish is suitable for that person; the label comes first (see 6.2).

---

5.1 Wellness and lifestyle information

The information in Tayb — including recipes, nutritional values, weekly plans, warnings, insights, fasting support and exercise suggestions — is intended as general wellness and lifestyle information. It does not constitute medical, dietary, therapeutic or other professional advice.

5.2 Consult a professional when appropriate

Consult a doctor or other qualified healthcare provider, in particular:

• before making major changes to your diet, fasting pattern or exercise routine;
• if you are pregnant, breastfeeding or in another special life stage;
• if you have allergies, intolerances or other medical conditions;
• if you take medication that may be affected by nutrition, hydration or fasting; or
• if you are unsure whether a plan or suggestion in Tayb is suitable for your situation.

When exercising, choose an exercise and a pace that suit you, and it is up to you to stop if you feel pain, dizziness, chest pressure or shortness of breath.

5.3 Warnings in the app

Tayb may display safety messages or signals, such as advice to consult a doctor or a warning for certain combinations of goals and life stages. Such messages are aids and not a substitute for professional advice, examination or treatment.

5.4 Own assessment and legal rights

You remain responsible for the choices you make based on information from the Service. Nothing in these Terms excludes liability where this is not permitted under applicable law. More about liability can be found in section 15.

---

6.1 Nutritional information

The nutritional values of recipes and ingredients are calculated based on nutritional databases and may differ from actual values. Variations in ingredients, preparation method and portion size affect the actual nutritional value.

6.2 Allergen information

We make reasonable efforts to display allergen information based on the recipe, ingredient and product data available to us, with particular attention to the EU top-14 allergens. However, this information remains indicative. Ingredients may change, product formulations differ by brand and cross-contamination during production or preparation cannot be ruled out.

Tayb filters recipes based on the allergies you specify, but does not guarantee that all allergens are identified. Always check the label of products.

Therefore the following always applies:

• the information on the packaging of the actual product takes precedence;
• if you have allergies or intolerances, always check the label and, where necessary, the information from the manufacturer; and
• if you have serious allergies or medical doubts, consult a doctor or dietitian.

6.3 Recipes and ingredients

Our recipe and ingredient database is compiled by our team. We strive for accuracy but do not guarantee complete accuracy of nutritional values, preparation times or health scores.

6.4 Pantry

The pantry works with what you enter. It does not know whether a product is still good: you judge that yourself from the date and the storage instructions on the packaging.

---

7.1 Free and paid features

Tayb offers a free tier with limited features and a Premium subscription with full access, monthly or yearly.

Tier	Features
Free	The encyclopaedia and all recipes, a limited number of weekly plans per month with shopping list, the water tracker
Premium (monthly or yearly)	Everything in Free, more weekly plans per month, the pantry, workouts in your plan and progress tracking
Family rate (monthly only)	All Premium features, as a conditional discount — see 7.6

You can see the current limits, such as the number of weekly plans per month, in the app.

All prices are in euros, including VAT. You see the amount that applies to you before the purchase, and it is in your confirmation; current prices are on the pricing page and in the app.

7.2 Trial period

You see in the app before you start Premium whether we offer a trial. If we offer one, you receive a free trial of at least 14 days upon your first Premium activation; you see the duration before you start. No payment details are needed for the trial.

• You can only use one trial period per account
• We take measures to prevent trial abuse (e.g. multiple accounts per device)
• After the trial period you are automatically returned to the free tier, unless you activate a paid subscription

7.3 Payments

Via the app (iOS/Android): Payments for in-app purchases are processed via the Apple App Store or Google Play Store. The terms of Apple and Google respectively apply to these transactions.

Via the web: Web payments are processed by Stripe (Stripe Payments Europe, Ltd., Ireland). We do not process credit card numbers or bank details ourselves; you enter those directly with Stripe.

Paying via the web is only possible if you live in a country where we offer that sale. You see which countries these are before the purchase, on the pricing page and in the app; a change to that list applies to new purchases. If it turns out after your purchase that you do not live in such a country, we may end the purchase; you will then get the full amount back.

If the first payment fails, Premium does not start and we end the purchase; you can check out again. We will let you know by email.

7.4 Automatic renewal

In-app subscriptions (iOS/Android):

• are automatically renewed unless you cancel in time via the App Store or Play Store;
• for payment, renewal and store-specific refunds are also subject to the terms of Apple or Google; and
• remain accessible until the end of the already paid period if you cancel.

Web subscriptions (Stripe):

• are automatically renewed at the end of each subscription period, unless you cancel before the renewal date;
• have a next renewal date and a current billing period (start and end) that are always shown in your account; we communicate legally required notices and price changes (art. 10.2) in good time; and
• remain accessible until the end of the already paid period if you cancel.

Duration. A subscription is an agreement of indefinite duration with a billing period of one month or one year. It continues until you cancel. You can cancel at any time, without notice period and free of charge; the cancellation takes effect at the end of the current billing period.

7.5 Cancellation

You can cancel your subscription at any time:

• iOS: Settings → Apple ID → Subscriptions
• Android: Play Store → Subscriptions
• Web: In the app via Profile → Subscription, or by email to [email protected]

After cancellation:

• You retain access until the end of the paid period
• You are returned to the free tier
• Your data is not deleted (you can upgrade again later)

---

7.6 Family rate

If you are part of a household in which another member has an active Premium subscription, you can take out Premium at the family rate: a discount on the regular monthly rate.

This is a conditional discount, not a fixed rate. It applies for as long as that condition holds: another member of your household must have a current Premium subscription. Your own subscription does not count towards it — the discount exists precisely because someone else is paying the full rate. The regular rate is the agreed price (you see the amount before the purchase, and it is in your confirmation); the family rate is a discount on it, subject to a condition described here in advance. Whether that condition is met does not depend on us, and you can check it yourself in the app under your household.

If the condition ends, for example because the other member cancels or that member's subscription expires:

• We will let you know by email and in the app;
• Your subscription stays at the family rate for the remainder of the current period;
• The change takes effect at a renewal date at least 30 days after that notice — never sooner, and never in the middle of a period you have already paid for;
• From that point the regular monthly rate applies;
• If you do not agree, you can cancel before that date, free of charge and without any compensation. You keep access until the end of the period you have already paid for. The procedure is the same as in 7.5.

If your subscription runs through the App Store or Google Play, a price change follows that store's own procedure, with the notice and consent that Apple or Google require for it. Until that procedure has been completed you keep paying the family rate.

We also show this condition in the app, on the screen where the family rate is offered — before you make the purchase.

The family rate is available monthly only; there is no yearly variant.

8.1 In-app purchases

For purchases via the Apple App Store or Google Play Store, the terms and refund processes of the relevant store apply in the first instance. Please submit requests for store purchases directly to Apple or Google.

8.2 Web subscriptions (Stripe)

For web subscriptions you can cancel at any time. The cancellation stops the next renewal; you retain access to Premium until the end of the current paid period, unless mandatory consumer law requires otherwise.

We do not in principle provide refunds for a subscription period already commenced, except:

• where you withdraw within 14 days (see 8.3): we then refund the full amount;
• where mandatory law entitles you to one;
• where we decide to do so as a goodwill gesture; or
• where the Service is not in conformity with the agreement and the law grants you an appropriate remedy.

8.3 Right of withdrawal for web purchases

If you as a consumer take out a paid subscription via our website or web app, you can withdraw from the contract without giving any reason. The withdrawal period expires 14 days after the day of your purchase (if you buy on 1 March, you can withdraw up to and including 15 March). If that last day falls on a Saturday, a Sunday or a public holiday, the period runs until the end of the next working day.

You withdraw with the button "Withdraw from contract here" in Profile → Subscription. The button is there for the whole period. You confirm your name, your subscription and your email address, and click "Confirm withdrawal".

You may also send an email to [email protected] or use the model withdrawal form in annex 1 to these terms. We then confirm receipt by email.

As soon as you confirm with the button, we immediately send you an email stating what you withdrew from, with the date and time.

Your withdrawal is on time if you send it before the end of the 14 days.

We only offer Premium with an immediate start: Premium starts right after your payment. That is why, before payment, we ask you expressly to request that immediate start and to acknowledge that your right of withdrawal lapses once the contract has been fully performed. The law allows us to charge a proportionate amount for the days you already used if you withdraw; we do not do so. If you withdraw within the 14 days, we refund the full amount, even if you have already used Premium.

We refund within 14 days of the day on which we received your withdrawal, using the same means of payment and at no cost to you.

After your withdrawal, your access to Premium ends; your account and your data remain as they are, unless you delete your account.

Withdrawing is different from cancelling (7.5): cancelling stops the next renewal, withdrawing undoes your purchase.

If you buy Premium via the App Store or Google Play, Apple or Google is your seller and you withdraw with them (see 8.1).

Your free account. Your free account is also a contract you can withdraw from. The period expires 14 days after the day you registered, with the same rule for weekends and public holidays. You withdraw with the button "Withdraw from contract here" in Profile → Account, or by email or with the model form as described above. Your account is then deleted as in article 14, with the 30-day recovery period. You have not paid anything, so there is nothing to refund.

---

9.1 No guarantee of uninterrupted service

We endeavour to keep the Service available, but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical failures
• Force majeure

9.2 Changes to the Service

We develop the Service continuously: features are improved, added and sometimes replaced or removed. The rules that apply — and when you have a right to cancel — are set out in 10.1.

9.3 Statutory guarantee of conformity

The statutory rules for digital content and digital services apply to Tayb. If the Service is not in conformity, you have the statutory remedies, including having it brought into conformity free of charge and, where the law provides for it, a price reduction or termination of the contract.

---

10.1 Feature changes

Core features are the features listed next to your subscription in 7.1. We will not remove them or materially restrict them without letting you know at least 30 days in advance, by email and in the app. If you do not agree, you can cancel before that date, free of charge and without any compensation; you keep access until the end of the period you have already paid for.

Additional features are all other features: anything we offer as an extra, trial, beta or add-on, and anything we roll out gradually or to part of our users. We may change, extend or discontinue those without notice period. They are not part of what you buy with your subscription. Your statutory rights still apply here as well (see the last paragraph of 10.1).

Improvements, new features and changes that do not restrict the core features can be made at any time.

We only make a change beyond what is needed to keep Tayb in conformity and secure for a valid reason, such as an improvement, a new or changed feature, security, or a change in the law or at our partners, and at no extra cost to you. We tell you clearly what changes. If a change has more than a minor negative impact on you, we notify you in advance by email and you can cancel free of charge.

10.2 Price changes

We may change subscription prices. In the event of a price increase:

• You will be informed at least 30 days in advance
• The new price only applies from the next renewal period
• You can cancel before that date if you do not agree, free of charge and without any compensation

---

You may not use the Service to:

• Deliberately provide incorrect information that affects the operation of the app
• Create multiple accounts to abuse trial periods
• Reverse-engineer, decompile or extract the source code of the app
• Circumvent or test the security of the app without permission
• Use the app for commercial purposes without our written permission
• Hinder other users or disrupt the operation of the Service
• Overload the API of the Service with automated requests

---

12.1 Our rights

We (see 1.2) or our licensors hold the rights to the software, the design and the logos, to our own texts (such as recipes, ingredient descriptions, synergy information and exercises), to the selection, curation and structure of the content, and to the database insofar as it is protected. These are protected by copyright and other intellectual property rights. We do not claim underlying data from open or third-party sources, such as nutritional values, as our property; those are subject to the terms of their sources.

12.2 Your use

We grant you a personal, non-transferable, non-exclusive right to use the Service for personal, non-commercial purposes, for as long as your account is active and you comply with these Terms.

12.3 Restrictions

You may not:

• Copy, reproduce or distribute the content of the Service beyond personal use
• Use it for commercial purposes
• Modify, translate or create derivative works
• Sell, rent or sublicense it

---

13.1 Your data

The data you enter (profile, preferences, measurements, fasting log) remains your data. You can export or delete it at any time (see our Privacy Policy).

13.2 Profile photo

By uploading a profile photo, you guarantee that you have the right to use that image and you grant us the right to store and display it as part of your profile.

---

14.1 By you

You can delete your account at any time via Profile → Account → Delete account. After deletion a 30-day recovery period applies (see our Privacy Policy).

14.2 By us

We may suspend or terminate your account if:

• You breach these Terms
• You abuse the Service (e.g. repeatedly creating trial accounts)
• You act fraudulently
• It is necessary to protect other users or our service

In the event of suspension or termination by us, we will inform you by email with the reason, unless this is not legally permitted or poses a security risk.

14.3 Consequences of termination

After termination:

• You lose access to your account and the Service
• Your data is handled in accordance with our Privacy Policy (30-day recovery period, then permanent deletion, with the exceptions in §9 of the Privacy Policy)
• Outstanding payment obligations remain
• Any refunds are handled in accordance with section 8

14.4 Discontinuation of the Service by us

If we decide to discontinue the Service as a whole, we will let you know a reasonable time in advance, where reasonably possible at least 30 days, by email and in the app; immediately if the law or security requires it. We refund the prepaid, unused part pro rata; for subscriptions through the App Store or Google Play this follows the rules of that store. Until the discontinuation you can export your data as described in our Privacy Policy.

---

15.1 Availability and accuracy

We make reasonable efforts to keep Tayb careful, safe and usable. At the same time, we cannot guarantee that the Service is always error-free, uninterrupted or fully up to date, or that every nutritional value, recipe, plan or suggestion is in all cases fully accurate or suitable for your personal situation.

Nothing in this section affects mandatory statutory rights of consumers, including rights relating to the conformity of digital content and digital services.

15.2 Limitation to the extent permitted by law

To the extent permitted by law and subject to the exceptions in 15.3, our liability is limited to direct and foreseeable damage that is the direct result of an attributable shortcoming on our part.

We are, to the extent permitted by law, not liable for indirect or consequential damage, such as missed savings, missed opportunities or loss of goodwill.

15.3 What we do not exclude or limit

Nothing in these Terms excludes or limits our liability for:

• intent, fraud, deceit, gross negligence or serious fault, to the extent that applicable law does not allow this;
• death or physical injury caused by our fault, to the extent that applicable law does not allow this;
• breach of mandatory consumer law, including statutory rights regarding conformity, reimbursement or remedies for digital content and digital services; or
• other liability that cannot be excluded or limited under applicable law.

15.4 Specifically regarding health and allergies

Information about health and allergens in Tayb is an aid (see 5 and 6.2). The product label always takes precedence, and you make medical decisions with your doctor. Your statutory rights continue to apply (see 15.3).

---

16.1 Applicable law

Belgian law applies to these Terms and to your use of the Service.

16.2 Competent court

Disputes between businesses are submitted to the courts of the judicial district of the registered office of Drink 18 VOF (Antwerp).

16.3 Consumer rights

If you are a consumer, nothing in these Terms affects the mandatory consumer rights applicable in your country of residence. If you live in the EU, you retain in particular the right to submit disputes to the competent court of your domicile (Regulation (EU) 1215/2012, Art. 18).

16.4 Complaints and out-of-court resolution

If you have a complaint, please contact us first at [email protected] so we can try to resolve the issue directly.

The former EU ODR website has been closed since 20 July 2025. Where applicable, you can still make use of the ordinary consumer and dispute channels available in your country.

---

17.1 The agreement

These Terms constitute the agreement between you and us (see 1.2) regarding the use of the Service. The Privacy Policy explains how we process personal data and does not affect the separate consents we ask for certain processing.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 No waiver

Failure to exercise a right under these Terms does not mean that we waive that right.

17.4 Transfer

In the event of a transfer of Tayb to a third party, we will inform you in advance where this is legally and practically possible. Your rights under the Privacy Policy and applicable law will be respected. You may not transfer your rights without our written permission.

---

Email: [email protected] Phone: +32 494 54 54 68 Address: Drink 18 VOF, Drink 18, 2140 Antwerpen, Belgium

For questions about these Terms, your account or the Service you can reach us via the email address or phone number above.

---

These Terms were last updated on 10 November 2026.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

— To Drink 18 VOF, Drink 18, 2140 Antwerpen, Belgium, [email protected]:

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

— Ordered on (*)/received on (*),

— Name of consumer(s),

— Address of consumer(s),

— Signature of consumer(s) (only if this form is notified on paper),

— Date

(*) Delete as appropriate.

---