Tayb — Terms of Service

1.1 What these terms cover

These Terms and Conditions ("Terms") apply to your use of the Tayb app and associated services ("the Service"). By creating an account or using the Service, you agree to these Terms. Please note: Consent for the processing of your health and religious data is requested separately and does not form part of these Terms. See our Privacy Policy for more information.

1.2 Who we are

Tayb is offered by: Name: Drink 18 VOF Legal form: General partnership (vennootschap onder firma) Address: Drink 18, 2140 Antwerpen, Belgium Company number: 0760.812.768 VAT number: BE0760812768 Register of legal entities: RPR Antwerpen, afdeling Antwerpen Email: [email protected] Country: Belgium

Drink 18 VOF is your contracting party for these Terms and for your subscription. Tayb is the name of the platform.

1.3 Other documents

In addition to these Terms, our Privacy Policy also applies, which describes how we handle your personal data. You can find it in the app under Settings → Privacy Policy.

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2.1 Age

You must be at least 18 years old to use the Service.

This age requirement is a product and risk decision by Tayb given the nature of the Service, the processing of sensitive health and lifestyle data and the fact that the Service includes paid subscriptions and personalised planning. The 18+ requirement is therefore a company policy and not a statement that the GDPR itself imposes a minimum age of 18.

Upon registration we may carry out reasonable checks to enforce this age requirement.

2.2 Accurate information

You are responsible for providing accurate and up-to-date information, particularly regarding:

• Your date of birth
• Allergies and dietary restrictions (for your own food safety)
• Medical circumstances that affect nutrition (pregnancy, breastfeeding, etc.)

Inaccurate information may lead to unsuitable nutrition plans, which may pose risks to your health.

2.3 One account per person

You may only create one account. Creating multiple accounts (e.g. for repeated use of the trial period) is not permitted and may lead to blocking.

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3.1 Account creation

To use the Service you create an account with your email address and a password, or via Apple Sign-In or Google Sign-In.

3.2 Password and security

• Your password must contain at least 12 characters and meet our complexity requirements (uppercase, lowercase, number and special character).
• You are responsible for keeping your login credentials confidential.
• We recommend enabling two-factor authentication (2FA) via Settings → Security.
• Report unauthorised use of your account to us immediately.

3.3 Sessions

You can view which devices you are logged in on and revoke individual sessions in Settings → Security.

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4.1 What the Service is intended for

Tayb is intended as a tool for:

• Discovering recipes and ingredients with nutritional information
• Generating personalised weekly meal plans
• Managing shopping lists
• Supporting fasting periods (Islamic and intermittent)
• Tracking body measurements and water intake
• Discovering exercises and workout routines

4.2 What the Service is NOT intended for

Tayb is not a medical device and is not intended for:

• Diagnosing, preventing, monitoring, predicting, treating or curing diseases or medical conditions
• Making medical decisions on your behalf or on behalf of your healthcare provider
• Replacing advice from a doctor, dietitian, psychologist or other healthcare provider
• Treating eating disorders or other medical or psychological conditions
• Use as the sole source of nutritional or exercise information in serious or complex medical situations

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5.1 Wellness and lifestyle information

The information in Tayb — including recipes, nutritional values, weekly plans, warnings, insights, fasting support and exercise suggestions — is intended as general wellness and lifestyle information. It does not constitute medical, dietary, therapeutic or other professional advice.

5.2 Consult a professional when appropriate

Consult a doctor or other qualified healthcare provider, in particular:

• before making major changes to your diet, fasting pattern or exercise routine;
• if you are pregnant, breastfeeding or in another special life stage;
• if you have allergies, intolerances or other medical conditions;
• if you take medication that may be affected by nutrition, hydration or fasting; or
• if you are unsure whether a plan or suggestion in Tayb is suitable for your situation.

5.3 Warnings in the app

Tayb may display safety messages or signals, such as advice to consult a doctor or a warning for certain combinations of goals and life stages. Such messages are aids and not a substitute for professional advice, examination or treatment.

5.4 Own assessment and legal rights

You remain responsible for the choices you make based on information from the Service. Nothing in these Terms excludes liability where this is not permitted under applicable law. More about liability can be found in section 15.

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6.1 Nutritional information

The nutritional values of recipes and ingredients are calculated based on nutritional databases and may differ from actual values. Variations in ingredients, preparation method and portion size affect the actual nutritional value.

6.2 Allergen information

We make reasonable efforts to display allergen information based on the recipe, ingredient and product data available to us, with particular attention to the EU top-14 allergens. However, this information remains indicative. Ingredients may change, product formulations differ by brand and cross-contamination during production or preparation cannot be ruled out.

Tayb filters recipes based on the allergies you specify, but does not guarantee that all allergens are identified. Always check the label of products.

Therefore the following always applies:

• the information on the packaging of the actual product takes precedence;
• if you have allergies or intolerances, always check the label and, where necessary, the information from the manufacturer; and
• if you have serious allergies or medical doubts, consult a doctor or dietitian.

6.3 Recipes and ingredients

Our recipe and ingredient database is compiled by our team. We strive for accuracy but do not guarantee complete accuracy of nutritional values, preparation times or health scores.

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7.1 Free and paid features

Tayb offers a free tier with limited features and a Premium subscription with full access.

Tier	Price	Features
Free	Free	Browse encyclopaedia, basic recipes, export shopping list
Premium Monthly	EUR 9.95/month	Meal planning, pantry, workouts, progress tracking
Premium Yearly	EUR 79.95/year	All Premium features, ~33% discount
Family rate	EUR 4.95/month	All Premium features, monthly only — see 7.6

Prices confirmed March 2026; family rate added August 2026.

7.2 Trial period

Upon your first Premium activation you receive a free 30-day trial with full access to all Premium features.

• You can only use one trial period per account
• We take measures to prevent trial abuse (e.g. multiple accounts per device)
• After the trial period you are automatically returned to the free tier, unless you activate a paid subscription

7.3 Payments

Via the app (iOS/Android): Payments for in-app purchases are processed via the Apple App Store or Google Play Store. The terms of Apple and Google respectively apply to these transactions.

Via the web: Web payments are processed by Stripe (Stripe Payments Europe, Ltd., Ireland). We do not process credit card numbers or bank details ourselves; you enter those directly with Stripe.

7.4 Automatic renewal

In-app subscriptions (iOS/Android):

• are automatically renewed unless you cancel in time via the App Store or Play Store;
• for payment, renewal and store-specific refunds are also subject to the terms of Apple or Google; and
• remain accessible until the end of the already paid period if you cancel.

Web subscriptions (Stripe):

• are automatically renewed at the end of each subscription period, unless you cancel before the renewal date;
• you will be clearly notified prior to a renewal or price change; and
• remain accessible until the end of the already paid period if you cancel.

Duration. A subscription is an agreement of indefinite duration with a billing period of one month or one year. It continues until you cancel. You can cancel at any time, without notice period and free of charge; the cancellation takes effect at the end of the current billing period.

7.5 Cancellation

You can cancel your subscription at any time:

• iOS: Settings → Apple ID → Subscriptions
• Android: Play Store → Subscriptions
• Web: In the app via Settings → Subscription, or by email to [email protected]

After cancellation:

• You retain access until the end of the paid period
• You are returned to the free tier
• Your data is not deleted (you can upgrade again later)

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7.6 Family rate

If you are part of a household in which another member has an active Premium subscription, you can take out Premium for EUR 4.95 per month instead of EUR 9.95.

This is a conditional discount, not a fixed rate. It applies for as long as that condition holds: another member of your household must have a current Premium subscription. Your own subscription does not count towards it — the discount exists precisely because someone else is paying the full rate. The regular monthly rate of EUR 9.95 is the agreed price; the family rate is a discount on it, subject to a condition described here in advance. Whether that condition is met does not depend on us, and you can check it yourself in the app under your household.

If the condition ends, for example because the other member cancels or their subscription expires:

• We will let you know by email and in the app;
• Your subscription stays at EUR 4.95 for the remainder of the current period;
• The change takes effect at a renewal date at least 30 days after that notice — never sooner, and never in the middle of a period you have already paid for;
• From that point the regular monthly rate applies;
• If you do not agree, you can cancel before that date, free of charge and without any compensation. You keep access until the end of the period you have already paid for. The procedure is the same as in 7.5.

If your subscription runs through the App Store or Google Play, a price change follows that store's own procedure, with the notice and consent that Apple or Google require for it. Until that procedure has been completed you keep paying the family rate.

We also show this condition in the app, on the screen where the family rate is offered — before you make the purchase.

The family rate is available monthly only; there is no yearly variant.

8.1 In-app purchases

For purchases via the Apple App Store or Google Play Store, the terms and refund processes of the relevant store apply in the first instance. Please submit requests for store purchases directly to Apple or Google.

8.2 Web subscriptions (Stripe)

For web subscriptions you can cancel at any time. The cancellation stops the next renewal; you retain access to Premium until the end of the current paid period, unless mandatory consumer law requires otherwise.

We do not in principle provide refunds for a subscription period already commenced, except:

• where mandatory law entitles you to one;
• where we decide to do so as a goodwill gesture; or
• where the Service is not in conformity with the agreement and the law grants you an appropriate remedy.

8.3 Right of withdrawal for web purchases

If you as a consumer conclude a web subscription at a distance, you have in principle a right of withdrawal of 14 days from the date of concluding the agreement.

If you want the Service to start immediately within those 14 days, we will ask you before activation to:

• expressly request that performance begins immediately; and
• confirm that you understand that upon withdrawal you may owe a proportionate amount for the part of the Service already delivered up to the moment of withdrawal.

With a recurring subscription, the right of withdrawal does not automatically lapse merely because the Service has already started. The right of withdrawal for a service can only fully lapse once the service has been fully performed, to the extent that the law permits this and all statutory conditions have been met.

To exercise your right of withdrawal for a web purchase, you can send us an unambiguous statement within the withdrawal period via [email protected]. We will confirm receipt on a durable medium.

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9.1 No guarantee of uninterrupted service

We endeavour to keep the Service available, but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical failures
• Force majeure

9.2 Changes to the Service

We develop the Service continuously: features are improved, added and sometimes replaced or removed. The rules that apply — and when you have a right to cancel — are set out in 10.1.

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10.1 Feature changes

Core features are the features listed next to your subscription in 7.1. We will not remove them or materially restrict them without letting you know at least 30 days in advance, by email and in the app. If you do not agree, you can cancel before that date, free of charge and without any compensation; you keep access until the end of the period you have already paid for.

Additional features are all other features: anything we offer as an extra, trial, beta or add-on, and anything we roll out gradually or to part of our users. We may change, extend or discontinue those without notice period. They are not part of what you buy with your subscription.

Improvements, new features and changes that do not restrict the core features can be made at any time.

10.2 Price changes

We may change subscription prices. In the event of a price increase:

• You will be informed at least 30 days in advance
• The new price only applies from the next renewal period
• You can cancel before that date if you do not agree, free of charge and without any compensation

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You may not use the Service to:

• Deliberately provide incorrect information that affects the operation of the app
• Create multiple accounts to abuse trial periods
• Reverse-engineer, decompile or extract the source code of the app
• Circumvent or test the security of the app without permission
• Use the app for commercial purposes without our written permission
• Hinder other users or disrupt the operation of the Service
• Overload the API of the Service with automated requests

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12.1 Our rights

All content of the Service — including but not limited to recipes, ingredient descriptions, nutritional data, synergy information, exercises, design, logos, texts and software — is the property of Tayb or our licensors and is protected by copyright and other intellectual property rights.

12.2 Your use

We grant you a personal, non-transferable, non-exclusive right to use the Service for personal, non-commercial purposes, for as long as your account is active and you comply with these Terms.

12.3 Restrictions

You may not:

• Copy, reproduce or distribute the content of the Service beyond personal use
• Use it for commercial purposes
• Modify, translate or create derivative works
• Sell, rent or sublicense it

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13.1 Your data

The data you enter (profile, preferences, measurements, fasting log) remains your data. You can export or delete it at any time (see our Privacy Policy).

13.2 Profile photo

By uploading a profile photo, you guarantee that you have the right to use that image and you grant us the right to store and display it as part of your profile.

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14.1 By you

You can delete your account at any time via Settings → Account → Delete account. After deletion a 30-day recovery period applies (see our Privacy Policy).

14.2 By us

We may suspend or terminate your account if:

• You breach these Terms
• You abuse the Service (e.g. repeatedly creating trial accounts)
• You act fraudulently
• It is necessary to protect other users or our service

In the event of suspension or termination by us, we will inform you by email with the reason, unless this is not legally permitted or poses a security risk.

14.3 Consequences of termination

After termination:

• You lose access to your account and the Service
• Your data is handled in accordance with our Privacy Policy (30-day recovery period, then permanent deletion)
• Outstanding payment obligations remain
• Any refunds are handled in accordance with section 8

14.4 Discontinuation of the Service by us

If we decide to discontinue the Service as a whole, we will let you know at least 3 months in advance, by email and in the app. Amounts you have prepaid for a period after the discontinuation will be refunded pro rata; for subscriptions through the App Store or Google Play this follows the rules of that store. Until the discontinuation you can export your data as described in our Privacy Policy.

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15.1 Availability and accuracy

We make reasonable efforts to keep Tayb careful, safe and usable. At the same time, we cannot guarantee that the Service is always error-free, uninterrupted or fully up to date, or that every nutritional value, recipe, plan or suggestion is in all cases fully accurate or suitable for your personal situation.

Nothing in this section affects mandatory statutory rights of consumers, including rights relating to the conformity of digital content and digital services.

15.2 Limitation to the extent permitted by law

To the extent permitted by law and subject to the exceptions in 15.3, our liability is limited to direct and foreseeable damage that is the direct result of an attributable shortcoming on our part.

For consumers, our total liability for such direct damage is further limited, to the extent a limitation is legally permitted, to the higher of:

• the amount you have paid to us for the Service in the 12 months preceding the event; or
• EUR 100 if you have not paid anything in that period.

We are, to the extent permitted by law, not liable for indirect or consequential damage, such as missed savings, missed opportunities or loss of goodwill.

15.3 What we do not exclude or limit

Nothing in these Terms excludes or limits our liability for:

• intent, fraud, deceit, gross negligence or serious fault, to the extent that applicable law does not allow this;
• death or physical injury caused by our fault, to the extent that applicable law does not allow this;
• breach of mandatory consumer law, including statutory rights regarding conformity, reimbursement or remedies for digital content and digital services; or
• other liability that cannot be excluded or limited under applicable law.

15.4 Specifically regarding health and allergies

Because Tayb is a wellness app and not a medical device, you should always use information from the Service with your own judgement. This does not mean that we do not need to exercise reasonable care in the design and operation of the Service. Therefore, we do not pre-emptively exclude all liability for errors in safety warnings, allergen display or other core functionalities; the statutory rules and the specific circumstances remain applicable.

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16.1 Applicable law

Belgian law applies to these Terms and to your use of the Service.

16.2 Competent court

Disputes between businesses are submitted to the courts of the judicial district of the registered office of Drink 18 VOF (Antwerp).

16.3 Consumer rights

If you are a consumer in the EU, nothing in these Terms affects the mandatory consumer rights applicable in your country of residence. In particular, as a consumer you retain the right to submit disputes to the competent court of your domicile (Regulation (EU) 1215/2012, Art. 18).

16.4 Complaints and out-of-court resolution

If you have a complaint, please contact us first at [email protected] so we can try to resolve the issue directly.

The former EU ODR website has been closed since 20 July 2025. Where applicable, you can still make use of the ordinary consumer and dispute channels available in your country.

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17.1 Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tayb regarding the use of the Service.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 No waiver

Failure to exercise a right under these Terms does not mean that we waive that right.

17.4 Transfer

In the event of a transfer of Tayb to a third party, we will inform you in advance where this is legally and practically possible. Your rights under the Privacy Policy and applicable law will be respected. You may not transfer your rights without our written permission.

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Email: [email protected] Address: Drink 18 VOF, Drink 18, 2140 Antwerpen, Belgium

For questions about these Terms, your account or the Service you can reach us via the email address above.

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These Terms were last updated on 31 August 2026.